Frequently asked questions
Search quickly or browse the most common questions by section.
Events
Pick an event, choose a ticket type or seats on the map, then check out securely. Your digital ticket arrives instantly by e-mail and in your account.
You receive it by e-mail, in your Biletin account and in Wallet, with a QR code you scan at the entrance.
If an event is cancelled or rescheduled, orders are refunded per the organizer policy. Details are shown on each event page.
At the entrance, the QR code from your e-mail, account or Wallet is scanned — no printed ticket needed.
Categories
Each category groups events of the same kind — concerts, festivals, theatre, sport and more — so you can discover them faster.
Use the search bar at the top or browse the categories in the menu to quickly reach the event you want.
Pages
Biletin is a modern Romanian ticketing platform: buy tickets online for concerts, festivals, theatre, sport and other events, with a digital ticket and QR access.
You create an account quickly at checkout, so you can always find your tickets in the “My tickets” section.
Reach out from the Contact page and we’ll get back to you as soon as possible.
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